Question 1

Do you clear snow during active snowfall, or do you wait until it stops?

Accepted Answer

Even during multi-day snowstorms, we come out once per day to keep your property clear and accessible. Whether it snows for one day or three days straight, you can count on daily service to maintain safe, manageable conditions throughout the storm.

Question 2

Do you service residential & commercial properties?

Accepted Answer

Yes, Lorentz Lawn & Snow Experts provides snow removal services for residential & commercial properties throughout Edmonton and St. Albert.

Question 3

What type of ice melt or de-icer do you use? Is it pet-safe?

Accepted Answer

YES, Winter safety shouldn't come at the expense of your pets' health. We exclusively use pet-safe ice melt products that effectively prevent ice buildup without the harsh chemicals found in traditional rock salt. Your dogs and cats can walk, play, and explore safely—no paw irritation, no toxic concerns.

Question 4

Do you have liability insurance and WCB coverage?

Accepted Answer

Yes! We carry comprehensive liability insurance through Intact Insurance, protecting your property and our business. We also obtain WCB (Workers' Compensation Board) coverage ensuring full protection for our team and all clients we serve.

Question 5

Is your service available during the entire winter season?

Accepted Answer

Yes, we offer comprehensive snow removal services throughout the winter months to keep your property clear. We offer seasonal contracts from November to March, with a monthly flat rate fee & unlimited visits.

Question 6

Do you offer discounts for multiple properties or referrals?

Accepted Answer

Yes, we have a referral program, get $50 for every referral.

Refer a friend to our lawn care or snow removal services and you both receive a $50 account credit when they sign up with us. No limit on referrals—the more you share, the more you save!

Reliable & Affordable Snow Removal

Fast response times, quick scheduling, and a reliable team that shows up when promised.

Why Choose Our Snow Removal Service

Prompt and Reliable Service

Meticulous Attention to Detail

Affordable Pricing

Hassle-Free Experience

Our work

Stay Ahead of Winter with Expert Snow Removal

Contact Lorentz Lawn & Snow Experts today for dependable winter clearing solutions.

Frequently Asked Questions About Snow Removal

Get answers to common questions about our winter services.